Tax Free Shopping

In Italy, goods are subject to Value Added Tax (VAT) which is included in the sale price. This represents 22% of the price of your purchase.* As a non-EU resident, you can reclaim any VAT paid on goods and taken home with you, provided the claim is made within 90 days of the purchase.


  1. Ask for a VAT refund form in the boutique when making a purchase valued over €154.94.
  2. Complete the form including your name (as it appears on your passport), passport number and address.
  3. Take your completed VAT refund form, receipts, passport and goods to the customs office at your point of departure from the EU, where your form will be validated.**

If your forms are marked with the O.T.E.L.L.O logo, you can go directly to the tax free providers to redeem your refund, and skip the customs process (details here

Tip: Queues at customs in airports can be long, ensure you allow enough time to process your forms.


For an immediate VAT cash refund, visit a downtown refund location, which can be found on the Global Blue & Premier Tax Free websites:

  1. Follow steps 1 and 2, as per the VAT refund process above.
  2. Present your completed forms, passport and a credit card (with six months’ validity and registered in your name).
  3. Receive your cash VAT refund.
  4. Have your VAT refund form certified at your final point of departure from the EU within 21 days.

*Some items in Italy are subject to different VAT rates: Food- 10%, Books & Vision Lenses – 4%
If you are unsure of a VAT rate on a type of item, please check either the Global Blue or Premier Tax Free website.
** If you are on a connecting flight, to another EU destination, before your arrival home, get your form validated at the first departure point and this will be treated as your EU departure point.